Although we specialize in the supply of the Lucas lines of automotive generators, alternators and starters, it is very difficult at times to maintain a complete inventory of all the different units available and sometimes we just do not have enough cores to meet our customers needs.
This is the reason why when a customer calls for a particular unit and we are our of stock it is because all our remanufactured products have been sent to customers and please remember since we sell our product throughout the United States, it takes time for the customer to return the core. The advantage of sending your own unit in to us is also you will be getting back the same unit, which means that for example if your alternator or generator has end frames in excellent condition you will keep that particular unit. Please remember that we are dealing with components that are no longer manufactured and we do not have new end frames, so when it comes to the threads on the belt tensioner alternator or generator bracket that may be an important factor to consider. Please also remember because we have been in business since 1976 we have accummulated over the years extra generator, alternator and starter components including rewound rotors, stators, generator armatures, new field coils etc.
The turn around time for any unit is twenty-four to forty-eight hours and you will have your original unit back, either way you need to send us a core and this way you save credit card charges.
We understand many customers have concerns in sending your alternator, generator or starter to us and you may be thousands of miles from us, however let me assure everyone that I am a reputable, honest company that has not nor ever will defraud or dissapoint a consumer in any form. In conclusion let me state that if you ever call my company for any questions you will not get a voice recording, your call will be courteously answered by office personal and of course I am always at your disposal, I am at my business every day. Ask for me, my name is Mike and I will personally help you.
Sincerely,
Mike Martinez
Star Auto Electric Company
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